Shipping & Delivery

Shipments outside your country may incur customs duties, VAT, or import taxes, set by local authorities and paid by you. To keep costs down, we produce and ship every order from the facility nearest your address. US orders ship domestically; EU, UK, Canada, Australia, Japan, and Brazil orders are all handled locally, minimising border crossings and extra fees.

We ship within 2–5 business days. Delivery after that typically takes:

  • US orders: 3–7 days
  • Canada orders: 5–10 days
  • Europe orders: 3–8 days
  • International orders: 10–20 days

Regional fulfillment means faster transit and fewer customs delays.

Yes. Once your order ships, you'll receive a tracking link by email. Tracking is standard on all Wearrs orders.

Products

Yes. All t-shirts, hoodies, and sweatshirts are printed on demand. Nothing sits in stock. This reduces waste and ensures every item is made just for you after you order.

T-shirts, hoodies, and sweatshirts come in sizes S through 5XL. Check the size guide on each product page for exact measurements in cm and inches.

Machine wash inside-out in cold water, tumble dry on low, and avoid bleach. For hoodies and sweatshirts, a gentle cycle and laying flat to dry is ideal.

Occasionally, yes. Reach out via our Contact page with your concept, such as a graphic, phrase, or event idea, and we'll review it and let you know if we can make it happen.

Orders & Payment

All major credit cards (Visa, Mastercard, Amex), Shop Pay, Google Pay, and Apple Pay. Payment is processed securely at checkout.

Gift cards are coming soon. Sign up for our newsletter to be notified when they launch.

Email support@wearrs.com as soon as possible with your order number and the changes needed. We'll do our best to accommodate before production starts.

Returns & Refunds

Return rights depend on where you're shopping from.

EU and UK customers: you have the right to cancel your order for any reason within 14 days of delivery, no explanation needed. This is a legal right and applies regardless of product condition or reason. See Withdraw From Purchase in the footer to start this process.

All other regions: all products are made on demand, so we don't accept returns for size, colour, or change of mind. Only items that arrive faulty, damaged, or significantly misdescribed can be refunded, if reported within 7 days of delivery.

Any customs duties or import taxes paid on the original shipment are collected by your local authorities and can't be refunded by us. If your return is for a confirmed faulty, damaged, or misdescribed item, we cover any customs or duty charges on the return shipment back to us.

We don't offer exchanges. If you'd like a different size or product, return your item for a refund and place a new order.

EU and UK customers exercising the 14-day right of withdrawal: use the Withdraw From Purchase link in the footer. No reason, photos, or proof is required.

Faulty, damaged, or misdescribed item claims (all regions): email support@wearrs.com within 7 days of delivery, with your order number and photos of the issue. If confirmed, we'll cover the cost of return shipping and process your refund within 3–10 business days.

Company

Wearrs is headquartered in Denmark, but we ship globally through print partners in Europe, the US, Canada, Australia, Japan, and Brazil. Local fulfillment means faster shipping and a smaller carbon footprint.

Yes. Wearrs and The Brooklyn Brothers share the same team, print partners, and quality standards. Same service, same craftsmanship.

Email us anytime at support@wearrs.com. We typically respond within 24 hours on weekdays.